Up-date on FCC’s IT Upgrades

Over Labor Time weekend, a dedicated FCC team worked day and night to complete major IT upgrades. This work included physically relocating more than 200 different legacy machines out of FCC’s headquarters to a commercial service provider.

Why the move? Over the last many years, the FCC has faced ever-increasing costs to maintain its legacy IT systems. This move to a commercial service provider will help reduce the costs to maintain the systems, improve their resiliency, and permit us to shift many of our legacy applications to the cloud – as we did with our Consumer Help Desk.

Using a massive server move of this size – even with detailed planning, impartial verification, and backup plans – the opportunity always exists for impresses, especially with legacy IT techniques, nearly 400 program applications, and hundreds of servers.

Our servers remaining FCC headquarters in seven relocating vans after midnight and showed up safely at the new commercial data center facility early Friday morning.

While all the data and infrastructure showed up intact, upon arrival we found out the need for some additional cabling to become done by our commercial companions that took longer than anticipated. Unfortunately, this delayed completion of all of the system upgrades – even with the FCC team working around the clock throughout the holiday weekend.

The good news is ECFS is available towards the public and EDOCS should be offered later today. More detail around the systems we are working to make available by Thursday morning can be found here.

We will still work diligently and provide updates on these IT upgrades. The entire FCC team and I truly appreciate your own patience and understanding as we work to complete all of the upgrades.

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