Wifi Providers Fulfill Commitment to allow Consumers Unlock Mobile Phones

One year ago, the FCC announced a voluntary commitment among a number of mobile wireless service providers to adopt policies that allow their clients to switch networks while keeping their particular existing devices – a process called cell phone unlocking. That commitment included a one-year deadline. Today, we have been proud to report that the country’s major providers have met their particular commitment.

Specifically, the principles adopted into the CTIA Customer Code for Wireless Service consist of pro-consumer provisions on disclosure, postpaid and prepaid unlocking, notice, client response time, and unlocking cell phones for deployed military personnel. When CTIA adopted these six concepts, participating providers committed to a one-year implementation deadline.

Below this commitment, participating wireless suppliers will unlock your postpaid mobile device upon request, provided the terms and conditions of your service contract or even installment plan have been met as well as your account is in good standing. Participating wireless providers will unlock prepaid mobile devices no later than 12 months after initial activation, consistent with realistic time and usage requirements. Participating providers will clearly notify you when your postpaid device is entitled to unlocking if the device is not automatically unlocked. Additionally , your wireless provider will post on its site a clear, concise, and easily discovered policy on mobile wireless gadget unlocking.

We congratulate CTIA and the participating wireless suppliers for reaching this important milestone. Full implementation of the unlocking concepts is a positive development for each consumers and wireless providers, as it increases competition to innovate.

Consumers should contact their particular wireless service provider to find out when and exactly how a device may be unlocked. To learn more regarding cell phone unlocking, visit our consumer education website and read the FAQs for consumers.


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